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GLOSSARY

GDR (Gross Dollar Retention)

Percent of revenue retained excluding any expansion.

Interpretation

GDR isolates core retention. Low GDR is a product-market fit warning regardless of NDR.

Benchmarks

Annual GDR > 90–95% in healthy B2B SaaS; lower suggests PMF/ICP issues.

Worked example

Start $100k; Contraction $3k; Churn $5k → ((100−3−5)/100)=92%.

How to show in your deck

Traction slide: show GDR with same window as NDR; annotate cohort definition.

Formulas

GDR (monthly/annual)
((Starting MRR - Contraction - Churn) / Starting MRR) x 100%

FAQs

NDR (Net Dollar Retention)Payback period