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GLOSSARY

MRR (Monthly Recurring Revenue)

Monthly Recurring Revenue (MRR) is the total predictable revenue a subscription business earns each month from active customers. It normalizes annual, quarterly, and monthly subscriptions into a single monthly figure. MRR is the standard revenue metric for SaaS businesses and is tracked as new, expansion, contraction, and churned components.

Usage

Core revenue metric for subscriptions. Smooths seasonality versus cash.

Benchmarks

Track MRR by segment/plan and new/expansion/contraction/churn components monthly.

Healthy trend: steady new + expansion, declining contraction/churn as PMF improves.

Worked example

Starter: 500×$20 = $10k; Pro: 120×$120 = $14.4k; Enterprise: 8×$2,000 = $16k → MRR $40.4k.

Common pitfalls

Mixing one‑time services; counting annual prepayments as monthly; not normalizing credits.

How to show in your deck

Traction slide: MRR bridge (new/expansion/contraction/churn) for the last 3–6 months.

Deck snippet

MRR $40.4k (+13% MoM); expansion outpaces churn.

Formulas

MRR
Sum of monthly subscription revenue across all active customers

Frequently asked questions

Related terms

ARRARPUChurn

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CAC (Customer Acquisition Cost)ARR (Annual Recurring Revenue)