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  4. Cohort Retention

Cohort retention

Percent of a cohort retained at time checkpoints (D30, M3, etc.).

Usage

Measures product value over time by cohort. Plot curves, not just a single number.

Benchmarks

Aim for flattening retention curves by month 3–6; compare by ICP and channel.

Worked example

M3 retention 68%, M6 61%, M9 59% → curve flattening indicates durable value.

Common pitfalls

Mixing logo and revenue retention; not excluding inactive trials; seasonality misreads.

How to show in your deck

Traction slide: cohort curve chart with 6–12 cohorts; annotate first value moment.

Deck snippet

Cohorts flatten by M3–M6; M6 retention ~61%.

Formulas

Cohort retention (Dx/Mx)
(Active users from cohort at time T) / (Users in cohort at start)

FAQs

Related

NDRSeeChurnSee