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  4. Activation Rate

Activation rate

Share of new users who reach a defined value moment.

Definition

Define activation by your product’s first value action (e.g., project created).

Benchmarks

Self‑serve tools often target 20–40% in early stages; improve with guided onboarding.

Worked example

New signups 5,000; Activated 1,350 → 27% activation.

Common pitfalls

Choosing vanity actions; not segmenting by source/device; ignoring time‑to‑activation.

How to show in your deck

Product slide: funnel from signup → activation → retention with % and time to value.

Deck snippet

Activation 27% in 24h after signup (guided onboarding).

Formulas

Activation rate
(Activated users in period) / (New users in period)

FAQs

Related

ChurnSeeNorth Star metricSee